As of April 19, the number of confirmed cases in the UAE has exceeded 6,700. A series of stringent measures such as 24-hour curfews, fines, airport closures, and travel applications have followed one after another. Dubai, which is supported by tourism and trade, suddenly pressed the pause button. Ajman China Mall also followed behind on March 23. According to the regulations of the UAE government, Ajman China Mall announced the suspension of business for two weeks. The management team also had to stay at home temporarily in accordance with the regulations. After putting down the work at hand, the management team played other roles.
 

"Guardian" with due diligence
 

Due to the government's sudden suspension of business announcements, the top priority for many tenants is to properly manage the stores and arrange the placement of warehouses. In order to avoid the pressure of epidemic prevention and control caused by the gathering of a large number of tenants, Ajman China Mall Customer Service Department, Security Department and Sales Department set up entrance channels at the main entrance. People who enter the mall need to wear masks and bring their ID and business license to enter. It limits the flow of people entering the mall, and secondly limits the risk of non-mall operators entering. With the help of various departments, all tenants completed the final inspection of the store in only one day. At the same time, China mall promised to all entrepreneurs that it would send a dedicated person on duty 24 hours a day to ensure the safety of property in the mall during the epidemic isolation period, and strictly implement government regulations to allow no one to enter the park without authorization.

 Unloading and loading "Little Expert"
Since no one is allowed to enter the mall during the closure period, many new arrived cargo cannot be on hold by tenants.But with the government's announcement of restrictions on going out, and Ajman China mall strict entry and exit control. The new arrived cargo become the biggest headache for the tenants. In order to solve this problem, after the China mall management team negotiated with the free zone, the China mall Sales Department opened a warehouse temporary lease service to provide tenants with temporary storage and help tenants complete cargo unloading and storage in the shortest time, to avoid staying in public places for a long time due to unresolved delivery problems.
 

 Green Channel "Visa Officer"
 

At the beginning of the suspension of business, the UAE did not announce any decision to waive visa extension fines. Many tenants were overwhelmed by the sudden suspension of business. There was also a lot of discussion in the WeChat group of China mall tenants, all worried about with the businesses already affected by the epidemic ,the large number of license fines will make the situation worse. The China mall License & Visa Department immediately opened a green channel to provide assistance to tenants whose visas and business licenses are about to expire, and assist them with related businesses as soon as possible. In just one day on March 24, the License&Visa  Department accepted more than 58 license businesses. Solved the urgent need for some tenants. During the subsequent epidemic isolation period, the License&Visa Department is also updating the visa announcement issued by the government in a timely manner, bringing timely information for tenants and answering relevant questions one by one.
 

 Patience and Reliable "Counselor"
 

 Official government "promoter"
 

During the special period, in order to ensure that the Chinese residents living in Ajman can spend the special period with peace of mind, under the general dispatch of the Chinese Consulate General in Dubai, Luo Feng, general manager of Ajman China mall, is responsible for anti-epidemic joint prevention and control work of the Chinese residents  in the Emirate of Ajman. A WeChat group was specially formed to provide necessary help and answers to the Chinese resident, and at the same time convey the various epidemic prevention and control requirements of the Chinese Consulate General in Dubai in a timely manner. On the day of the establishment of the working group, the Chinese resident living in Ajman joined the WeChat group one after another to listen to the Consulate General’s guidance on prevention and control work in a timely manner. Many people also proposed to evacuate the overseas Chinese and hoping that the Consulate General would consider it. Luo Feng said that in accordance with the instructions of the consulate general, the evacuation of overseas Chinese is mainly aimed at the group of overseas students. It is better for compatriots from other groups to stay at home and wait for the end of the epidemic. At the same time, Ajman China Mall is also actively coordinating the Hunan Bosen Group to send "Lianhua Qingwen Granules" to overseas Chinese for future troubles. At present, the batch of materials is already on the way to the UAE. The Chinese Consulate General in Dubai held a video lecture on “Scientific Awareness and Prevention of the Covid-19” on the April 12th. At the meeting, they announced the distribution of the number of Chinese infected in the UAE and explained the scientific defense methods and follow-up prevention and control measures, Luo Feng also timely shared the content of the meeting in the Ajman United Prevention and Control Working Group.